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  • What are the forms of payment?
    Payment options are Credit Card or PayPal.
  • What is the delivery time?
    After purchase, we will ship within 1-2 days. (We do not ship on Sundays and holidays).For most provinces delivery can take up to 2 business days. There may be delays on holidays and bad weather. *Okinawa, Hokkaido may take up to 5 business days to deliver.
  • What are the Conditions for Returns?
    *The product must not have been used and must not show signs of use. *The product must be in its original packaging and with the appropriate labels. *The return period is a maximum of 7 days after delivery of the product. *Once the product is received in our store, a quality check will be carried out and a return will be made if all the rules are met.
  • Can I exchange my products?
    Exchanges of products will only be accepted in cases of manufacturing defect. The deadline for exchanges is a maximum of 7 days after delivery of the product.
  • I bought the wrong size, can I exchange it?
    I bought the wrong size, can I exchange it? “NO” we are responsible for product sizes for being a smaller or larger model. Each brand and model has its own format. It is up to the buyer to verify before purchase.
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